Amica Earns J.D. Power Home Insurance Award
J.D. Power has awarded Amica Insurance “Highest in Customer Satisfaction for Homeowners Insurance” in the J.D. Power 2022 U.S. Home Insurance StudySM.
Amica finished first for a second consecutive year, and has earned this award in 20 of the last 21 years. This year, Amica’s score of 849 (on a 1,000-point scale) was 30 points higher than the industry average.
The company did particularly well in the following categories: billing process and policy information (first), claims (first) and policy offerings (second). The study also examines customer satisfaction with interaction and price.
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“Receiving the top spot once again is a remarkable honor,” said Amica President and CEO Ted Shallcross. “This recognition reflects the unwavering commitment of all of our employees to providing an exceptional experience to our customers.”
About Amica Insurance
Amica is the longest-standing mutual insurer of automobiles in the U.S. A direct writer, Amica also offers home, life, marine and umbrella insurance, as well as annuities.
Founded on principles of outstanding service, Amica creates peace of mind and builds enduring relationships with its customers. That mission is shared and supported by thousands of employees across the country. Visit Amica.com.