J.D. Power has awarded Amica Insurance “Highest in Customer Satisfaction Among Auto Insurers in the New England Region” in the J.D. Power 2022 U.S. Auto Insurance StudySM.
Amica has received this award for a 10th consecutive year and has been recognized with the J.D. Power award for the 23rd time for highest customer satisfaction with auto insurers.
Amica’s score of 862 (on a 1,000-point scale) was 39 points higher than the regional average. The study examines customer satisfaction in five factors: billing process and policy information; claims, interaction, policy offerings, and price. For more information on the study, click here.
“It is no small accomplishment to win this award once, let alone 23 consecutive times,” said Robert A. DiMuccio, Chairman, President and CEO of Amica. “I’m so proud that – even during the events of the past two years – we remained a source of strength for our customers.”
For J.D. Power 2022 award information, visit jdpower.com/awards.