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California Wildfires

We hope you and your family are safe

In the days ahead, remember that we're here when you need us.

Need to file a claim?

Log in to your Amica.com account and report what’s happened. You can even upload photos of the damage as you report your claim. We’ll confirm receipt and get your claim assigned to the right handler, and they’ll reach out to you directly. 

General assistance is available online 24/7 through the Amica Virtual Assistant (AVA), which you can access by clicking the “Need Help?” button on Amica.com or the Amica mobile app. Representatives are available to chat online Monday through Friday, from 8 a.m. to 6 p.m. ET, and Saturday, from 10 a.m. to 5:30 p.m. ET.

Or call us at 800-242-6422

Online claims self-service tools

You can also use our online tools to stay up-to-date on your claim. You’ll be able to:

  • Upload and view claims documents
  • Upload photos of the damage to your home
  • Sign up for text and email notifications
  • Contact your claim handler

Wildfire recovery

Post-wildfire tips

  • Let family members know you’re safe.
  • Be prepared for potential flooding, since the ground might be charred and lack vegetation.
  • Return home only when authorities say it’s safe.
  • Be careful when entering burned areas, since fires may flare up without warning.
  • Maintain a fire watch for several hours after the first has passed; look for signs of smoke or embers throughout your property.
  • Report serious structural damage, downed power lines and gas leaks to local officials.
  • Contact us as soon as possible to report damage and file a claim. Start here
  • Restock your emergency supplies.
  • When rebuilding or repairing damage, invest in fire-resistant building materials to avoid repeat problems.

Emergency resources

Repair resources

Whether you’re filing an insurance claim or not, research anyone who offers to repair your home. Look for contractors who are licensed, insured and experienced.