Get your claim started quickly
The Homeowner Photo Tool gives you a quick and secure way to provide us photos of your home’s damage at the very beginning of your claim. In some cases, the use of the Homeowner Photo Tool allows us to evaluate and assess your damage virtually, without the need for an in-person inspection.
Being able to share photos of the damage with us at the start of your claim will help us get it into the right hands ASAP – so it can be assessed faster and resolved quicker.
You can add up to 10 photos at a time from a desktop computer or smartphone, and you’ll also have the option to provide descriptions to each photo if you’d like. The more detail you provide, the better we can understand and assess the claim.
We’ve designed the Homeowner Photo Tool to be easy for you to use. Your photos and any details you provide are sent directly to your claim handler and they’ll be automatically notified.
Easy and secure access
Once you report your claim, you’ll receive an automated email with a unique link to your claim’s specific Homeowner Photo Tool portal. This link is the only way to access your upload portal, so you can be sure your access is secure.