Easily file and update your claim
You can start a claim either on Amica.com, using our mobile app, chatting through the Amica Virtual Assistant, or over the phone.
Document view and uploader
You can conveniently upload photos and documents directly to us using your Amica.com account or our mobile app. You can upload, categorize and add descriptions for up to 10 items at a time. All your information will be kept safe and secure, and your claim handler will be automatically notified of the new uploads.
Non-Amica customers, contractors, auto body shops and other relevant parties are also able to upload photos and documents on Amica.com. They’ll need the claim number and our policyholder’s last name to complete these uploads.
Homeowner Photo Tool
The Homeowner Photo Tool gives you a quick and secure way to provide photos of the damage to your home at the very beginning of the claims process. Being able to share photos of the damage with us at the start of your claim will help us get it in the right hands ASAP, so it’s assessed faster and we can expedite processing your claim.
CCC Photo Appraisal App
By using our third-party vendor app, CCC Photo Appraisal, to send us photos of your vehicle’s damage, we can virtually assess the damage and issue payment for your repairs faster.