Strong ethics and sound governance are at Amica’s core. For over 100 years, we’ve built a resilient organization through conservative business practices and careful management. As a mutual company, we’re accountable to our policyholders instead of outside investors. Our primary focus is on keeping the promise to customers that we’ll be there for them when they need us most. We’ve developed a reputation for excellent customer service one human interaction at a time, strengthened through collaboration with preeminent technology partners.
Protecting the important parts of our customers’ lives involves more than providing coverage and assistance when the unexpected happens. It also means advocating for issues that impact our policyholders and the insurance industry. We do this through active engagement with organizations that align with our values on public safety and protection, including:
Financial stability: A company’s financial strength rating is an indicator of its ability to pay claims and remain solvent even when faced with widespread or catastrophic losses. AM Best is the longest-standing rating agency in the world − and the only one that specializes in the insurance industry. It analyzes and reviews financial and credit information to help consumers determine whether a particular insurer can make them whole again after a loss. AM Best consistently rates Amica Mutual and Amica Life A+ (Superior).*