Claim Center
Accidents can be stressful, but the reporting and processing of your claim shouldn’t be.
We give you our commitment that we will work with you to resolve your loss as quickly and efficiently as possible. Our quality service record has been recognized and awarded time and time again.
Report or track a claim online
Amica customers
You will need to log in to your account for the following online services.
- Report an Auto or Home Claim
- Report a Marine, Life, or Disability Claim
- Track a Claim
- Upload and view claim documents
Not an Amica customer?
You can still report a claim that you have with an Amica customer or upload files related to the claim.
Report a claim by phone
You can report a claim by phone. Our representatives are standing by.
Auto, Home, Marine, Umbrella
Life
Claims questions
We have answers to the most common questions for auto, home and life claims.
Roadside Assistance
Roadside Assistance provides 24/7 towing, flat tire changes, battery jump-starts, fuel delivery and lockout services. Assistance can be requested by calling 866-286-9968, submitting a request online or through the Amica mobile app.
This is included with towing and labor coverage, or it’s available to all policyholders for an out-of-pocket expense.
Easy access on our mobile app:
Scan the QR code to download
Repair assistance program
You can always choose who repairs your vehicle or home. We can help you find a qualified professional if needed.
Call us at 800-242-6422 to locate a repair shop near you
Amica Severe Weather Center
When disaster strikes, Amica will be there for you. Get the latest news and information before, during and after a disaster.