Billing and Payment Help


Frequent Questions

What are my options for making payments?

You can make a payment online, by U.S. mail or by phone. You can also sign up for AutoPay to avoid installment charges.

  • Mail your auto, home, marine and umbrella payments to:

Amica Mutual Insurance
PO Box 9128
Providence, RI 02940-9128

  • Mail your life or annuity payments to:

Amica Life Insurance Company
PO Box 9700
Providence, RI 02940-9700

  • Call 800-242-6422 to speak to a representative and make a payment by phone
  • For life and annuity payments, call 800-234-5433

Can I have my payments automatically deducted?

Yes, by signing up for AutoPay, you can have your payments automatically deducted from your bank account or charged to your credit card. When using this option, you will not be charged installment fees.

Which payment methods can I use to make an online payment?

You can make a payment using a bank account, debit or credit card. We accept Visa, MasterCard, Discover and American Express. (Please note that for annuity payments, you must use a bank account.)

Can I schedule my payment for a future date?

Yes, once a bill has been issued, you may schedule a payment for a future date before or on the payment due date.

How do I update my payment methods?

To update your payment methods, log into your account and go to the Your Profile page. In the Payment Methods section, you can add a new payment method or edit/delete one that was previously stored.

Certain updates will require you to delete your stored payment method and add a new one using the new information.

Will I receive an email confirmation when I make an online payment?

Yes, as long as you have a primary email address on file.

How long does it take for a payment to be processed?

Please allow up to three (3) business days after the scheduled payment date for processing through your financial institution.

How do I view payments that have posted to my account?

Once a payment has been processed, you can view it by accessing Transaction History from the Billing and Payments page on Amica.com.

How do I sign up for e-bill?

You can sign up for e-bill by logging into your account and accessing Your Profile. From the Paperless Preferences section, you can sign up for e-bill. Electronic delivery of bills and policy documents is not available for life policies at this time.

How do I cancel a bill payment that I just submitted?

In order to cancel a payment, log in to our full website and proceed to the Billing & Payment section, where Pending Payments will be displayed, or call us at 800-242-6422. You can also cancel pending Quick Pay payments using our mobile app. Payments must be cancelled by midnight (Eastern Time) of the submission date to ensure that your financial account is not charged.