Account and Technical Help
First enter your user name on the login page, which you can access from the home page’s Manage Your Account section. When you are asked to enter your password, click on the I forgot my password link provided. You will be presented with two options. You can either reset your password online by answering verification questions, or you can have a temporary password sent to your primary email address. Once you have selected an option and gone through the process, you will be able to create a new password.
If you have forgotten your user name, click the I forgot user name link on the Login page. The process will include asking you to enter your account information and to answer a verification question. We will then display your user name to you.
If you have forgotten both your user name and password, first use our forgot user name function. The process will include asking you to enter your account information and to answer a verification question. We will then display your user name. To reset your password, log in with your user name and click on the I forgot my password link located on this page. We will then present you with two options. You can either reset your password online by answering verification questions, or have a temporary password sent to your primary email address. You will then be able to create a new password. Use this password along with your user name to log in to Amica.com.
If your online account has been locked, please contact us at 800-242-6422.
User names cannot be changed online. If you would like to change your user name, please contact us at 800-242-6422.
Log in to Amica.com and click on the Your Profile section on the Account Home page. On the Your Profile page, under Login Settings, click the Edit link next to Password, which displays a Password Verification box. Enter your existing password and click the Continue button. On the Create a New Password page, type your new password, then click the Save button and your password will be updated immediately.
Every time you log in, your security image will be displayed. If you don't see it or recognize it, you may not be on the authentic Amica.com site and should not enter your password.