Auto accident checklist
Amica Claim Center
Accidents can be stressful, but the reporting and processing of your claim shouldn’t be. We promise to resolve your loss as efficiently as possible.
Manage a claim online
I am an Amica customer
To manage your claims online, please log in to your account first.
- Report an auto or home claim
- Report a life, disability or marine claim
- Track a claim
- Upload and manage claim documents
You may also file a claim through chat with a live representative, Monday through Friday, 8 a.m. to midnight (ET) and Saturday, 10 a.m. to 5:30 p.m. (ET).
I am not a customer
You can still report a claim that you have with an Amica customer or upload files related to the claim.
Report a claim by phone
Auto, Home, Marine, Umbrella
Life
We're here to help
Roadside assistance
Roadside assistance provides 24/7 towing, flat tire changes, battery jump starts, fuel delivery and lockout services. This is included with towing and labor coverage, or it’s available to all policyholders for an out-of-pocket expense.
- Request assistance at 866-286-9968
- Submit a request in the app
- Submit a request online
Repair Assistance Program
Get help finding a qualified professional for your auto or home repairs.
Claims questions
Common claims questions
Amica Severe Weather Center
When disaster strikes, Amica will be there for you. Get the latest news and information before, during and after a disaster.
What do I do after a loss?
Learn what to do if you're involved in an auto accident, a homeowners loss or a life incident.
Home loss checklist
Death claim checklist
AMIC-12-070928