Awards and Recognition
At Amica, everyone shares a vision that starts with a simple promise – to create peace of mind and build enduring relationships. We’ve delivered on that promise for more than 100 years. As a leading national insurer, we’re proud to be recognized for our commitment to customer satisfaction.
Amica was awarded “Highest Customer Satisfaction Among National Homeowner Insurers”1 in the J.D. Power 2016 U.S. Home Insurance Studies. J.D. Power surveys thousands of customers each year, asking them to rate their satisfaction with their homeowners and renters insurance companies. This is the 15th year in a row that Amica has received an award for customer satisfaction with homeowner insurers. We also achieved the highest score in four study factors: price, billing process and policy information, policy offerings and interaction.
Amica is proud to be ranked “Highest Customer Satisfaction Among Auto Insurers in the New England Region”2 in the J.D. Power 2016 U.S. Auto Insurance StudySM. The study is based on customer satisfaction in five key areas: policy offerings, price, billing process and policy information, interaction and claims. This is the 17th consecutive year that Amica has received an award for customer satisfaction with auto insurers.
A.M. Best, a leading insurance rating agency and the nation’s authority on insurance company financial stability, has given the financial strength rating of A++ (Superior) to Amica Mutual Group (Amica). This rating applies to the lead company, Amica Mutual Insurance Company and its affiliate: Amica Property & Casualty Insurance Company.3 Additionally, A.M. Best has given a rating of A+ (Superior) to Amica Life Insurance Company.4 These A.M. Best ratings reflect Amica’s outstanding capitalization, solid operating performance and market positions.
Amica Insurance is proud to be included for the seventh time on this list of the best places to work in Rhode Island. The annual survey program is sponsored by Providence Business News and Best Companies Group.
1Amica Mutual received the highest numerical score among home insurers in the J.D. Power 2002-2016 U.S. Home Insurance Studies. 2016 study based on 13,711 total responses among 28 providers, measuring the opinions of customers with their current home insurer, surveyed June-July 2016. Your experiences may vary. Visit jdpower.com.
2Amica received the highest numerical score among 16 providers in the New England Region in the J.D. Power 2016 U.S. Auto Insurance Study, based on 44,681 total responses, measuring the experiences and perceptions of consumers with their auto insurer, surveyed January-March 2016. Your experiences may vary. Visit jdpower.com.
3 A.M. Best Company. Jan. 27, 2016. For the latest rating, access ambest.com.
4 A.M. Best Company. Feb 18, 2016. For the latest rating, access ambest.com.