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COVID-19 Resource Center

Updates for our customers

An update on COVID-19

We’ve stayed true to what we value most during the COVID-19 pandemic – creating peace of mind and building enduring relationships. We’ve remained dedicated to supporting our customers, employees and communities during these unprecedented times.

As we slowly transition back to normal, we’ll take measures to ensure your safety while continuing to provide outstanding service. You can learn more about our self-service tools on and the Amica mobile app, and if you’re experiencing financial hardship, please give us a call at 800-242-6422. While our offices remain closed to walk-in traffic for the safety of our employees, we’re ready to assist you 24/7. 

Office closures

Amica offices are closed to walk-in traffic. Since our focus is on keeping customers and employees safe, we encourage you to use our online tools.

State-specific information

Residents of New Jersey, please visit for specific policy information regarding your state. We'll be updating this page with information as it comes to us.

View state-specific information

Online services

In an effort to limit physical contact, both between people and through the transfer of paper documents, we’re sharing various online tools you can use from the comfort and safety of your home.

Simply log in to your Amica account from the web or mobile app, or create an account. You can then:

Wherever you are, we’re there to help

Download the free Amica mobile app and get immediate access to your policy information, claims, billing and more – anytime, anywhere, on any device.

Learn more about the app

We’re here when you need us

We’re always here to serve your insurance needs, make certain your coverages are where you need them to be and ensure that you’re taking full advantage of all of our discounts. Feel free to reach out to our representatives and we can help review your account.

Call us at 800-242-6422