Skip to main content

COVID-19 Resource Center

Updates for our customers

Office closures

Amica offices are closed to walk-in traffic. Since our focus is on keeping customers and employees safe, we encourage you to use our online tools.

COVID-19 Auto Premium Relief Program

Amica announced on April 9, 2020, that every Amica customer that had an automobile insured with us as of April 1, 2020, will receive a 20% credit on their auto premiums for April and May which will be seen in May and June bills, pending regulatory approval.

Learn more about the program

State-specific information

Residents of California, New Jersey, New York and Washington, D.C., please visit for specific policy information regarding your state. We'll be updating this page with information as it comes to us.

View state-specific information

Past-due balances and repayment plans

In response to the COVID-19 pandemic, we’re providing a penalty-free grace period through Tuesday, June 2, 2020 (may vary by state), to customers experiencing financial difficulties because of the pandemic. You’ll continue to receive bills and notices, and will still be responsible for paying the premium owed on your policy after the grace period ends.

As we near the end of the grace period, if your account has a past-due balance and you’re continuing to experience financial difficulties, we encourage you to reach out to us at 800-242-6422. We want to ensure that your insurance protection remains in place after the grace period expires, and can work with you to establish a repayment plan. We value and appreciate your business, and are here to help you as we navigate through this difficult time together.

Frequently asked questions

We understand in this time of uncertainty that you may have questions. We’ve compiled a list of FAQs to provide you with answers.

View our FAQs

A message from our CEO

We’re here to serve you. These are unprecedented times, and our top priority remains keeping our customers, employees and communities healthy and safe.

I wish you and your family well.

Robert A. DiMuccio

Read the entire message

Our response

We’ve taken a number of steps for our customers and employees to curb the spread of this virus.

Read more about steps we’re taking

Online Services

In an effort to limit physical contact, both between people and through the transfer of paper documents, we’re sharing various online tools you can use from the comfort and safety of your home.

Simply log in to your Amica account from the web or mobile app, or create an account. You can then:

Wherever you are, we’re there to help

Download the free Amica mobile app and get immediate access to your policy information, claims, billing and more – anytime, anywhere, on any device.

Learn more about the app

We’re here when you need us

We’re always here to serve your insurance needs, make certain your coverages are where you need them to be and ensure that you’re taking full advantage of all of our discounts. Feel free to reach out to our representatives and we can help review your account.

Call us at 800-242-6422