Media Center


Amica Insurance announces promotions

04/01/2016

LINCOLN, R.I. - Amica Mutual Insurance Company and Amica Life Insurance Company are pleased to announce the following 12 promotions:

James McDermott Senior Vice President and Chief Marketing officer

James McDermott was promoted to senior vice president and chief marketing officer. 

In his new role, McDermott oversees the corporate marketing, advertising, communications and digital functions. 

Over the last 15 years, he has served as general manager of Amica Life Insurance Company and was also responsible for oversight of Amica’s marketing and advertising programs. He has held several management, marketing and research positions throughout his 33-year career with Amica. 

McDermott earned a bachelor’s degree in business administration from the University of New Hampshire.

David Macedo Vice President and Controller in the accounting department

David Macedo was promoted to vice president and controller in the accounting department.  

In his new role, Macedo is responsible for providing financial information that assists management in making economic decisions for the company.

He has had various roles in his 27-plus years at Amica, including oversight of internal audit, financial reporting, taxes and compliance and accounting systems.

Macedo earned his Certified Public Accountant (CPA) designation after receiving a bachelor’s degree from Bryant University. 

Karen Baltzer Assistant Vice President in the Sales and Client Services department

Karen Baltzer was promoted to assistant vice president in the sales and client services department. 

In her new role, Baltzer oversees Amica’s three service centers in Rhode Island, Indiana and Washington.

Baltzer, a graduate of the University of Akron, started at Amica in 1995 and has worked in the Cleveland, Phoenix, Southern New Jersey, Philadelphia and Greenville (South Carolina) offices. She attained her Chartered Property Casualty Underwriter (CPCU) designation in 2007.

Jyotipriya Ajay Assistant Vice President in the Sales and Client services department

Jyotipriya Ajay was promoted to assistant vice president in the sales and client services department.

Ajay began working at Amica as an associate account manager in 2006. She has previously served as business process manager, senior business process manager and sales and client services officer. 

She received her Chartered Property Casualty Underwriter (CPCU) designation in 2010. Ajay, originally from Mumbai, India, earned a bachelor’s degree in engineering from Mumbai University. 

Victoria Benson Assistant Vice President in the Investment department

Victoria Benson was promoted to assistant vice president in the investment department.

Benson was promoted to investment officer in 2013, after working in the investment department for six years. The Sonoma State University graduate began working for Amica in its Northern California office in 2004. 

Benson has earned both the Chartered Financial Analyst (CFA) and Chartered Property Casualty Underwriter (CPCU) designations.

Jon Burke Assistant Vice President in the Investment department

Jon Burke was promoted to assistant vice president in the investment department.

Burke, a graduate of Bryant University, joined Amica in 2005. He was named an investment officer in 2012 and senior investment officer in 2014. 

Burke earned the Chartered Financial Analyst (CFA) designation in 2006, and he is a board member and past president of the CFA Society Providence.

Michael Baker Assistant Vice President in the Accounting department

Michael Baker was promoted to assistant vice president in the accounting department.

He started at Amica as a financial reporting and analysis supervisor in 2008, was promoted to financial reporting and analysis manager in 2011, and was named an officer in 2013.

Baker earned a bachelor’s degree in accounting from Boston College and received his Certified Public Accounting (CPA) designation in 2006. 

Christopher Biggs Assistant Vice President in the Marketing department

Christopher Biggs was promoted to assistant vice president in the marketing department.

In his new role, Biggs oversees Amica’s advertising and lead generation programs. He started at Amica as a communications manager in 2008. He also was recognized with a 40 Under 40 Award from Business New Haven in 2004.

Biggs earned a bachelor’s degree in communications from the University of Connecticut.

Gregory Calderiso Assistant Vice President in the Corporate Information Systems department

Gregory Calderiso was promoted to assistant vice president in the corporate information systems department.

In his new role, Calderiso oversees the operations of Amica’s shared IT services. He began working at Amica in 2008 as an integration specialist, and he was promoted to business applications assistant manager in 2012. Calderiso was then named an information systems officer in 2013.

Calderiso, a graduate of Johnson and Wales, earned a master’s degree from Bryant University.

Acel Silva Claims Officer in the Claims Executive department

Acel Silva was promoted to claims officer in the claims executive department.

In his new role, he oversees claims compliance. Silva started at Amica as a claims adjuster in the former Worcester office. He has held a number of different roles at Amica, including claims supervisor, employee relations manager, claims examiner and compliance manager.

Silva has earned his Charter Property Casualty Underwriter (CPCU) designation. He earned a bachelor’s degree in economics and finance from Boston College’s Carroll School of Management. 

Lisa O'Rourke Information Systems officer in the Corporate Information Systems department

Lisa O’Rourke was promoted to information systems officer in the corporate information systems department.

In her new role, O’Rourke leads database administration and data management. She joined Amica as an IT programmer trainee in 1986. Since then, she has served in a variety of positions, including project manager, business applications section manager and data management section manager. 

O’Rourke earned a bachelor’s degree from Rhode Island College. 

Ted Shallcross Senior Vice President and General manager of Amica life Insurance Company

Ted Shallcross was promoted to senior vice president and general manager of Amica Life Insurance Company.

In his new role, he oversees all Amica Life activities. Shallcross began his career with KPMG LLP before starting with Amica in 2007.  

Shallcross also sits on the Board of Governors of Leadership Rhode Island, serving as treasurer, as well as serving on the Board of Directors of the Providence Children’s Museum.

Shallcross earned a bachelor’s degree in economics and accounting from the College of the Holy Cross, and he received his Certified Public Accounting (CPA) designation in 1997. 

About Amica Insurance

Amica Mutual Insurance Co., the nation’s oldest mutual insurer of automobiles, was founded in 1907. The company, based in Lincoln, Rhode Island, is a national writer of auto, home, marine and umbrella insurance. Life coverage is available through Amica Life Insurance Company, a wholly owned subsidiary. Amica employs more than 3,400 people in 44 offices across the country. For more information, visit Amica.com.

Media inquiries can be sent to MediaCenter@amica.com.

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