LINCOLN, R.I. - Amica Insurance has once again received top honors for the New England region in the J.D. Power 2015 U.S. Auto Insurance StudySM. This marks the third year in a row in New England and the 16th year in a row that J.D. Power has recognized Amica for customer satisfaction with auto insurers.
Amica’s index score of 866 (on a 1,000-point scale) is 65 points higher than the regional average.
“We are proud to once again receive this distinction from J.D. Power,” said Robert A. DiMuccio, chairman, president and CEO of Amica. “This wouldn’t be possible without the hard work and dedication of our employees, who continue to make our customers their top priority.”
The study measures customer satisfaction in five key areas: interaction, price, policy offerings, billing and payment and claims. To learn more about the study, click here.