In order to continue to provide you with exceptional customer service, we’ll be upgrading our computer systems on Saturday, October 13, and Sunday, October 14.
We will be unable to respond to requests for information about new or existing policies during this time. We also will be unable to process transactions related to your policy.
In addition, customer service features on Amica.com and our mobile website will be unavailable. These include auto and home quoting and transactions such as paying your bill, checking the status of your claim or obtaining an insurance identification card.
However, if you’ve had an accident, suffered a loss or have any other urgent matter, please call 800-242-6422 and our representatives will be happy to assist you. Otherwise, we invite you to call us or visit Amica.com on Monday, October 15, when our upgrades will be complete.
We apologize for this inconvenience and appreciate your patience. We’re working hard to continue to deliver the best customer experience.