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Awards and Recognition

At Amica, everyone shares a vision that starts with a simple promise – to create peace of mind and build enduring relationships. We’ve delivered on that promise for more than 115 years. As a leading national insurer, we’re proud to be recognized for our commitment to customers and employees.

A collection of J.D. Power trophies: Highest in Customer Satisfaction Among National Homeowner Insurers, 17 Years in a Row

Amica has won “Highest Customer Satisfaction Among National Homeowner Insurers, 17 Years in a Row.”

Amica was awarded “Highest Customer Satisfaction Among National Homeowner Insurers”1 in the J.D. Power 2017 U.S. Home Insurance StudySM. J.D. Power surveys thousands of customers each year, asking them to rate their satisfaction with their homeowners and renters insurance companies. This is the 17th year in a row that Amica has received an award for customer satisfaction with homeowner insurers. We also achieved the highest score in five study factors: price, billing process and policy information, policy offerings, claims and interaction.

For a second consecutive year, Amica earns “Best in Customer Satisfaction for Homeowners Insurance” in the J.D. Power 2022 U.S. Home Insurance Study.

This is the 20th time in the last 21 years that Amica has finished in the top spot. The J.D. Power study examines customer satisfaction in five factors: interaction, policy offerings, price, billing process and policy information, and claims.

Amica Mutual received the highest score in the J.D. Power 2002-2019 and 2021-2022 U.S. Home Insurance Satisfaction Studies of customers’ satisfaction with their current home insurer. Visit jdpower.com/awards for more details.

Amica earns “Highest in Customer Satisfaction With the Auto Insurance Claims Experience” in the J.D. Power 2022 U.S. Auto Claims Satisfaction Study.

Amica Mutual received the highest score in the J.D. Power 2022 U.S. Auto Claims Satisfaction Study of customers’ satisfaction with their auto claims experience. Visit jdpower.com/awards for more details.

Amica is rated 'Excellent' on Trustpilot.1

Trust is at the center of everything we do at Amica. We’re proud of our TrustScore, which is the overall measurement of reviewer satisfaction, based on all the service and location reviews a business receives on Trustpilot.

Forbes named Amica one of America’s Best Insurance Companies of 2023.2

Amica placed in the top 15 in four of five categories in the Forbes survey: Permanent Life (2nd), Renters (3rd), Homeowners (11th) and Auto (12th). The winners were determined based on an independent survey of over 15,000 U.S. citizens spread across the nation. They were rated on overall satisfaction in the categories of financial advice, customer service, transparency, digital services, price/performance, damage/benefit and whether respondents would recommend the company to friends and family.

Insurance Institute for Highway Safety and Highway Loss Data Institute Supporting Member

Amica Insurance is proud to have been a supporting member of the Insurance Institute for Highway Safety and the Highway Loss Data Institute for the last 30 years.

Best Homeowners Insurance

U.S. News & World Report Names Amica a "Best Homeowners Insurance Company of 2020."

Amica Insurance is pleased to be recognized as a Best Homeowners Insurance Company of 2020 by U.S. News & World Report’s 360 Reviews team.

A J.D. Power trophy: Amica ranks "Highest in Customer Satisfaction With the Property Insurance Claims Experience, Eight Years in a Row."

Amica ranks "Highest in Customer Satisfaction With the Property Insurance Claims Experience, Eight Years in a Row."1

Customer service is our No. 1 focus at Amica, and we’re proud to be recognized for how we respond when our policyholders need us most.

A.M. Best A+ Superior Rating seal

AM Best awards Amica Mutual the financial strength rating of A+ (Superior).

AM Best, a leading insurance rating agency and the nation’s authority on insurance company financial stability, has given the financial strength rating of A+ (Superior) to Amica Mutual Group (Amica). This rating applies to the lead company, Amica Mutual Insurance Company and its affiliate, Amica Property & Casualty Insurance Company.Additionally, AM Best has given a rating of A+ (Superior) to Amica Life Insurance Company.3

Amica awarded Providence Business News Best Places to Work 2021

We're honored to be named one of the Best Places to Work in 2023.

Amica Insurance is proud to be included for the 14th time on this list of the Best Places to Work in Rhode Island. The annual survey program is sponsored by Providence Business News and Best Companies Group.

Amica awarded Providence Business News Best Places to Work 2021

Best Companies Group Recognizes Amica Human Resources as One of the Best HR Teams in America

Amica is pleased to have our Human Resources team recognized as one of the top-performing HR teams in the U.S. by the Best Companies Group.

1 As of Dec. 31, 2022, on Trustpilot.com.
2 Forbes Media LLC, Oct. 4, 2022.
3 A+ (Superior) is the second highest of 13 company ratings. Ratings range from A++ (Superior) to D (Poor). AM Best's ratings measure an insurer’s financial strength.