Report a Claim

Claim Center

Customer Login

You will need to log in to your account for the following online services.

  • Report a Claim
  • Track a Claim

Log in OR Create account

Not an Amica Customer?

Report a claim

Report a Claim by Phone

  • Auto, Home, Umbrella, and Marine
  • 800-242-6422
  • Life and Disability
  • 800-234-5433
  • For Roadside Assistance:

  • Call 866-286-9968

This service is available to all Amica customers who have Towing and Labor Coverage. You can still use this service if you do not have the coverage, but you may be responsible for any
expenses incurred.

Enhanced Glass Features

Claims Advisor

This interactive guide will walk you through the claims process, introduce you to our team and much more.

Getting started

Claims Questions

We have answers to the most common questions for auto, home and life claims.


Glossary of insurance terms

Repair Assistance Program

You can always choose who repairs your vehicle or home. We can help you find a qualified professional if needed.

About the Auto Repair Assistance Program

About the Home Repair Assistance Program

Find an auto repair shop

Find a glass repair shop

What to Do After a Loss

Learn what to do if you're involved in an auto accident, a homeowners loss or a life incident.




Insurance Fraud

Amica is dedicated to fighting fraud by working with law enforcement to examine any suspicious claims for potential fraud.

We're fighting fraud for you

Amica Storm Center

When disaster strikes, Amica will be there for you. Get the latest news and information before, during and after a disaster.

Visit Amica's Storm Center