About Us


Awards and Recognition

At Amica, everyone shares a vision that starts with a simple promise – serve the customers like they’ve never been served before with integrity, humanity and fairness. It’s a responsibility that Amica has taken seriously for more than 100 years.

J.D. Power Award Home 2013

Amica is proud to have received our 12th J.D. Power award for customer satisfaction in homeowners insurance. We were ranked “Highest in Customer Satisfaction Among National Homeowner Insurers”¹ in the J.D. Power 2013 U.S. Household Insurance and Bundling Study. Our overall satisfaction score in the study is 842 (out of 1,000), 55 points higher than the industry average of 787.

J.D. Power contacts thousands of insurance customers each year, asking them to rate their satisfaction with their insurance companies in five key areas: policy offerings, pricing, day-to-day interactions, billing and payment, and claims.

J.D. Power Award Auto 2013

Amica also ranked “Highest in Customer Satisfaction Among Auto Insurers in the New England Region”2 in the J.D. Power 2013 U.S. Auto Insurance Study. This is the 14th year in a row that Amica has received an award for customer satisfaction with auto insurers.

J.D. Power contacts thousands of insurance customers each year, asking them to rate their satisfaction with their insurance companies in five key areas: policy offerings, pricing, day-to-day interactions, billing and payment, and claims.

This is the seventh time Amica Life has made the life-health list (2006, 2008, 2009, 2010, 2011, 2012, 2013). The Ward Group is a trusted leader of benchmarking and best practices services for the insurance industry, and it analyzes the financial performance of thousands of U.S. insurance companies. View the latest study results here​.

A.M. Best, a leading insurance rating agency and the nation’s authority on insurance company financial stability, has given the financial strength rating of A++ (Superior) to Amica Mutual Group (Amica). This rating applies to the lead company, Amica Mutual Insurance Company and its affiliates: Amica Lloyd’s of Texas (Sugar Land, TX) and Amica Property & Casualty Insurance Company. Additionally, A.M. Best has given a rating of A+ (Superior) to Amica Life Insurance Company. These A.M. Best ratings reflect Amica’s outstanding capitalization, solid operating performance and market positions.3

Amica Insurance took first place in our division at the 2013 Best Places to Work in Rhode Island event, earning top honors in the Enterprise Employer category (500 or more employees in Rhode Island). The annual survey program is sponsored by Providence Business News and Best Companies Group.

¹ Amica received the highest numerical score among homeowner insurance providers in the proprietary J.D. Power 2002-2013 U.S. Household Insurance and Bundling StudiesSM. 2013 study based on 21,167 total responses measuring 22 providers and the opinions of consumers with their homeowner insurance providers. Proprietary study results are based on experiences and perceptions of consumers surveyed June-July 2013. Your experiences may vary. Visit jdpower.com.

²Amica received the highest numerical score among auto insurance providers in New England in the proprietary J.D. Power 2013 U.S. Auto Insurance StudySM. National study based on 45,521 total responses, including 15 providers in New England (CT, MA, ME, NH, RI, VT), measuring the opinions of consumers with their auto insurance provider. Proprietary study results are based on experiences and perceptions of consumers surveyed March-April 2013. Your experiences may vary. Visit jdpower.com.

³ A.M. Best Company. Jan. 8, 2014. For the latest rating, access ambest.com.